People and Culture Recruiter / Generalist
Position Summary:
The People & Culture Recruiter/Generalist supports recruiting, onboarding, team member operations, compliance, and culture initiatives across all five brands. This role manages full-cycle recruitment for non-leadership positions and supports day-to-day People & Culture processes. The Recruiter/Generalist serves as a key point of contact for candidates and new team members while helping ensure a positive, consistent, and compliant team member experience across the organization.
Essential Duties and Responsibilities:
- Recruitment & Talent Acquisition
- Manage full-cycle recruitment for non-leadership positions across all five brands, including sourcing, screening, interviewing, hiring, and onboarding.
- Review applications, conduct phone interviews, and coordinate virtual and onsite interviews with hiring managers.
- Manage day-to-day ATS activity, recruiting platforms, job postings, sponsored advertising, and candidate assessment processes.
- Coordinate offer letters, background checks, MVRs, drug screenings, DOT physicals, and other pre-employment requirements.
- Manage temporary workforce staffing and communication with staffing agency partners.
- Onboarding & Team Member Operations
- Own and coordinate the Orientation Day process and support new team members throughout onboarding.
- Serve as a primary point of contact for new team members, assisting with onboarding paperwork, benefits enrollment, system setup, and routine questions.
- Assist with day-to-day ADP functions, including hiring, terminations, PTO updates, system access, timeclock management, pay profiles, and approved timecard and payroll adjustments.
- Ensure new hires meet applicable insurance approval requirements.
- Compliance & Administration
- Coordinate and administer random drug and alcohol testing processes in accordance with established DOT/FMCSA procedures.
- Coordinate FMLA and workers' compensation documentation and administrative requirements, escalating complex matters as appropriate.
- Maintain accurate, organized, and audit-ready team member records and documentation.
- Culture & Team Member Experience
- Support team member recognition, engagement, wellness, communication, and culture initiatives across all brands.
- Maintain a professional, approachable, and accessible presence while promoting organizational values and a positive, team-oriented workplace culture.
- Perform additional duties and responsibilities as assigned.
Qualifications and Requirements:
- Experience in recruiting, talent acquisition, People & Culture, Human Resources, or a related function preferred.
- Experience with recruiting, interviewing, onboarding, and team member administration preferred.
- Experience with ATS, HRIS, recruiting platforms, or similar technologies; ADP experience preferred.
- Knowledge of DOT/FMCSA requirements or experience supporting a regulated workforce is a plus.
- Strong organizational, communication, interpersonal, and follow-through skills with the ability to manage multiple priorities.
- Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
- Professional, approachable, collaborative, and people-focused mindset.
Work Conditions:
- Primarily office-based with occasional exposure to warehouse environments, some of which may not be climate-controlled.
- Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions.