Delivery Service Representative Helper

Medical, dental, vision and 401K after 60 days

Cleveland, OH


Position Summary:

The Delivery Service Representative (DSR) Helper is responsible for assisting DSRs with loading and unloading vehicles/trucks and delivering/picking up equipment in full or partial loads. The DSR Helper may also be required to interact with customers while setting up and breaking down equipment/products at various venues. Most routes are the same day.

At Event Source, our associates are more than promoters of our exceptional products & service. They are important assets to our business; individuals who care and keep our company standards. With our training, development, and benefits, there are real opportunities for your future. 

Essential Duties and Responsibilities:

  • Provide excellent customer service and labor while working as part of a team to ensure that our events are handled professionally from start to finish.  
  • Work closely with our sales and warehouse staff to make sure our equipment is handled properly, and orders are completed correctly.  
  • Quality control/inspection checks to make sure items meet company standards. 
  • Willing and able to operate carts, dollies, tow motors, pallet jacks, and other moving equipment as needed to move product.  
  • Communicates and adheres to routes set up by Transportation Supervisor to meet company and customer expectations. 
  • Will help out in the warehouse as needed when not making deliveries.  
  • Promote and adhere to the company's Core Values: C.A.R.T. (Consistency, Adaptability, Reliability, Teamwork). 
  • Performs other duties as requested.  


Work Conditions:

  • Must be willing to work inside and outside in various locations and weather conditions. 
  • Frequently operating equipment with potential hazards. Appropriate safety equipment and practices are required. 
  • Box trucks have powered lift gates. 
  • Repetitive bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items. 



  • Monday – Friday and weekends as needed. 
  • Must be flexible as hours can range from early morning to late evening. 
  • Possible overtime hours during the busy season. 


Qualifications and Requirements:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 
  • Proficiency in the English language (both written and verbal) is required. Professionalism is a must as our service and rental equipment is used for many types of events at various venues. 
  • Tow motor and pallet jack experience is a plus but will train. 
  • General knowledge of basic math skills. 
  • Ability to multi-task, prioritize, and manage time effectively.  
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  
  • Communicate effectively with internal company team members and clients while maintaining standards of professionalism and courtesy.  
  • Ability to meet the physical demands of the job - sitting, standing, and lifting up to 14 hours a day.  
  • Regularly and repeatedly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds.  
  • Willingness to be cross-trained and work in other departments.  
  • Must be able to work in a fast-paced environment.  
  • Must complete a 5-minute Behavioral Assessment through the Predictive Index.  
  • Must pass a company background check and drug screen 


Benefits / Perks:

  • Medical, dental, vision, and 401k after 60 days.  
  • Employee rental discount.  
  • Referral program.  
  • 96 hours of PTO annually (prorated based on hire date). 


Our online application is quick and easy to complete. We look forward to hearing from you!

 Complete your application at  

 *A Behavioral Assessment will be given to all candidates that come in for a face to face interview.  The assessment takes about 5 to 7 minutes.

*All Event Source applicants will be subjected to background checks and pre-employment drug screens.

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